FAQ

FAQ

1. "FENGCHI"  is well-known brand and paper flute laminator master in China since 2009, focus on solving the manufacturing process of over-gluing and laminating & stacking after the post-printing of color cardboard & corrugated cartons.

2. Strong R&D team by 25 senior engineers over 30 years experience in printing industry. With 30 patents to ensure product more stable, more efficient and durable.

3. After-sale service and technical assistance: company provides after sales service and technical assistance as per customers' requirement and needs with response within 24 hours.

4.Cost saving: Full servo digital operating system greatly reduce operator level(normally two primary operator) with manpower saving, 150mm roller with double bearing and auto refueling system make equipment durable and free maintenance. China highest laminating speed at 16,000pcs/hour.
Yes, we are paper Laminator master from China over 13 years, specialize in paper flute laminator and paper pile turning machines.
We produce machines in bacth normally.  So most models we have some in stock, please check with us before ordering.
Warranty period: 12 months from the shipping date of machine. Warranty will be not valid if machine subject to misuse or accidental damage or operator's error. During the valid time, we will supply spare parts. If you have any other questions, pls contact us and we will reply you through product's photos and videos to make every detail clear. We also provide all lifetime warranty with paid service.
Normally, one operator can finish intallation in 2 hours with installation manual and video. If purchaser's engineer travels at own cost to China, free training session. If engineer sent to purchaser's factory, all travel cost paid by purchaser.
Yes, we have 100% functional testing and pilot run before delivery to ensure product integrity. All products are certificed by CE.
Our delivery time is 10-30 working days after receiving full payment or deposit. The specific delivery time depends on the product and the order quantity.
Usually, we pack the machine in a container with a plastic bag with desiccants, then with strong seaworthy wooden cases. Each machine will be protected by anti-rusted oil before put into case.
Yes, we can customize the production machine according to your requirements.